No SSH for New Pogoplug Pros?

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Re: No SSH for New Pogoplug Pros?

Postby WarheadsSE » Tue Sep 13, 2011 6:29 pm

I don't think that is actually the right environment setting. But, mmk. You'd have to fake an HTTPS REST API & IPV6 tunnel service.
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Re: No SSH for New Pogoplug Pros?

Postby bastafidli » Wed Sep 14, 2011 9:01 pm

This issue appears to be solved. The setting showed up on my web page and I was able to turn on the SSH access. I was also able to LiveChat with customer support yesterday about it and got confirmation that they are aware of the issue and are working on it. So after rough start the customer support interaction was much better than some other companies :-).
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Re: No SSH for New Pogoplug Pros?

Postby hadar » Wed Sep 14, 2011 9:01 pm

This was happening to me as well. I had a bad external drive connected, which the plug couldn't recognize. When I disconnected it, and put in an empty thumb drive, the "Enable SSH" entry came on and worked.

So, it seems that if your plug is reporting no external drive, it won't turn on SSH (which doesn't make sense to me, but I can live with it). :-)
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Re: No SSH for New Pogoplug Pros?

Postby bastafidli » Wed Sep 14, 2011 9:12 pm

This wasn't my case. It wasn't working with or without drive. Now it works with the same drive which I have tried it with to begin with. In any case, it works and I am happy camper :D
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Re: No SSH for New Pogoplug Pros?

Postby andrewjames4 » Thu Sep 15, 2011 12:16 am

I had this problem as well. I had to unregister my pogoplug on the my.pogoplug.com settings page and then register it again. Now ssh works perfectly.
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Re: No SSH for New Pogoplug Pros?

Postby bastafidli » Thu Sep 15, 2011 1:43 pm

This is what the support wrote me
===============================
We had some problem with our service that caused this issue.

The problem was fixed.

Feel free to contact Pogoplug again in the future.

Enjoy Pogoplug,
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Re: No SSH for New Pogoplug Pros?

Postby tephyrnex » Thu Sep 15, 2011 10:08 pm

I was having the same problem this week. After looking at the HTTP communication between the browser and my.pogoplug.com, it appears that the web API was returning and expired token value when trying to check for the SSH feature. I forwarded all of my research on the matter to support, and it was straightened out in a matter of a few hours.

..so there ya' go.
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